Through electrifying keynote speeches and actionable books, Hall of Fame award-winning speaker Eric Chester helps leaders of the world's top corporations, franchises, and associations attract, recruit, manage, engage, motivate, and retain the right employees.

Why Paying Your Employees $1000 Per Hour Isn’t Enough to Motivate Consistent Performance

Back in 2013 I posted a YouTube video explaining why millennials (teen and young adult workers) hated being paid by the hour.  With more than 350K views and a lot of controversial comments, it became apparent that I had struck the nerve that often separates employers and employees. But business owners wanted more – they needed…

The 3 P’s to Winning the Best Workers in the Post-COVID Hiring Tsunami

Your hiring process has always been a two-way street. While you’re evaluating candidates, they’re evaluating your culture. From the moment you contact candidates through the assessments, interviews, background checks, and job offer, you have an opportunity to demonstrate how your company values and treats its employees. To establish and/or maintain a reputation as a great…

We Will Cure Coronavirus but WHAT Will Cure Entitlement?

Susan, a friend and client of mine who owns a large plumbing/HVAC company called this morning feeling exasperated. “We’re not getting any responses to the job ads we’ve been running for techs,” she said. “Those guys know that they can make more money sitting on their couch playing X-Box than they can if they return…

Should Employers Rejoice Now that the Labor Market is Suddenly Flooded?

The irony of the subtitle of my new book FULLY STAFFED: The Definitive Guide to Finding and Keeping Great Employees in the Worst Labor Market Ever (releasing Monday, April 20th) is obvious. After all, if the COVID-19 pandemic has force millions to file for unemployment, could this STILL be considered ‘the worst labor market ever?’ The answer is a…

3 Ways to Keep Coronavirus From Sinking Your Workplace Culture

No, the sky isn’t falling. It already fell. The stock market is in total upheaval. Schools, churches, businesses, and virtually everything deemed ‘non-essential’ is now closed – or very soon will be. The economic ripple of COVID-19 is reaching into the depths of every business and has left countless owners, leaders, and managers in a state of…

Why Training Young Workers to Upsell is Falling on Deaf Ears

Using a low price loss leader item and training front line employees to upsell customers to a higher margin product is a practice that’s been around since Moses played goalie for the Egyptian soccer team. It’s also one of many such tactics that millennial and Gen Z-aged employees despise. Unless they’re being closely monitored by…

Expedited Pay for Hourly Workers a Band-Aid Solution to a Much Bigger Problem

To keep pace with the rapidly decreasing supply of hourly workers amidst this devastating labor shortage, a growing number of fast food restaurant chains are now offering early wage paychecks and even same-day pay for part-time employees, according to this article in Bloomberg. In spite of higher salaries and the lowest unemployment in five decades,…