Coffee is for Closers: An Old Rule that Won't Change in the New Year

The phrase “Coffee is for Closers” resonates with anyone who’s seen the classic film, Glengarry Glen Ross. This 1992 movie stars six Hollywood A-list leading men as salesman who work for an unethical real estate outfit. The actors portray fast-talking hucksters who lie, exaggerate, and use a series of con games to goad unwitting prospects…

Forget Shortcuts: Coach the Longcut Approach to Problem Solving

In this new economy, time is the commodity that is the most prized.  Seldom do you run into a colleague or associate who has a wide-open schedule or is looking for a way to fill some empty or idle time in their day. Forced to do more with less, time-crunched leaders push their people to…

How Bodybuilding Shaped My Work Ethic

Bodybuilding is the most narcissistic, self-absorbed ‘sport’ ever conceived. I can offer that critique as a former competitor, promoter of numerous state bodybuilding championships, emcee of the Mr. & Ms. Universe competition, and color analyst for ESPN’s bodybuilding coverage. (All of these things took place before Bill Clinton was sworn in, but my opinion has…

Have We Lost Sight of What it Means to "Be a Professional?"

Every company that employs teens and young adults wrestles with the boundaries of professionalism. How do you get the emerging workforce to set aside, if only temporarily, the supposed “personal right of individual expression” in favor of representing you and your organization without completely zapping them of their enthusiasm, creativity, and energy? Sometimes their personal…

The Undeniable Link Between Employee Appreciation and Profitability

It should come as no great surprise to any business owner or manager that employees tend to stay where they feel appreciated and they are prone to leave when they don’t. Following that same logic, smart employers also realize that people will perform better when they feel that their efforts are recognized and appreciated and…

The Job Market is So Bad for College Graduates that Companies are Bending Over Backwards to Hire Them

This headline makes absolutely no sense, but please don’t shoot the messenger just yet. If you’re confused about what’s really going in with regards to Generation Y/Millennials in the workforce, turn off the news and stop reading the papers. The media is more confused than you are. Either that, or they’re purposely trying to confuse…

Entitlement Mentality is Exposed When Gratitude is Forgotten

Since my new book launched in January, I’ve sent out 273 complimentary copies.  I know for a fact that at least four of those books were delivered. These books were not sent out unsolicited to a random list of people I was hoping to engage, but rather to clients, prospective clients, major media contacts, and…