Every employee who works for you will eventually arrive at a crucial intersection, if they haven’t already. At that point, you hope they turn right and buy-in to your leadership and the vision and values of your company. Turning that direction means that they see a future for themselves with your organization so they’ll invest themselves fully…
I’ve been writing and speaking about millennials since they first made their way into the workplace as teenagers in 1998. Since then, I’ve interacted with thousands of mature business owners and leaders who’ve confessed their struggles and frustrations in managing this enigmatic generation. Today, more than half of all millennials (born 1980-2000) are 25 and older, and the part-time teen workers of 1998 are…
Is it just me, or have you noticed an outbreak in the number of flaky people out there? I’m not talking about liars, cheaters, and thieves. Flakes aren’t bad people who intentionally do bad things. Flakes are the irresponsible ‘me first’ knuckleheads who are lacking in the simple social graces. To assure we’re on the same page, allow me to share…
Look through the holiday cards and messages you’ve received this holiday season and ask yourself which ones really give you that warm, fuzzy feeling inside. Very few, if any. The sad reality of living in a time-crunched impersonal digital age is that most holiday messages we now get are nothing but glorified PR blasts on behalf…
If you are a person who enjoys peace and serenity, you don’t yell ‘fire’ in a crowded theater nor do you whisper ‘bomb’ when going through airport security. And unless you want to incite a riot, you’d better not let the word ‘entitled’ slip out around a business owner, manager, or employer. Regardless of how…
Last week I had the privilege of taking a behind the scenes tour of Zappos and speaking with several of their top leaders. Mine was not the popular tour advertised on their website, but rather a real peek behind the curtain to see the wizardry of this renowned workplace culture phenomena and iconic brand. I’ve read…
Long before the iPhone 6 was launched, I was hooked on Apple. My first desktop computer was a MacIntosh SE II with a whopping 1 mb of ram, and I’ve been an Apple fanatic ever since. But as much as I crow about their products, I rave even more about the counter-intuitive culture that is continually on…
Even though the midterm elections are months away, I’ve already maxed-out on the amount of negative political ads my mind can tolerate without imploding. The rough and tumble game of political campaigning has always involved an element of truth-twisting, scandal-mongering, and mudslinging. However, politics of late has become so ugly that most ads on TV should be…
At first, Mindy appeared like she was going to be a great fit. She had a solid track record. She interviewed well. All her references checked out. But she’s completed her training 6 months ago and, for whatever reason, she’s performing well below your expectations. It cost you/your organization a pretty penny to get her this…
Recently my wife commented on how much time I was spending watching the NFL Draft coverage on ESPN. “You’re a Bronco fan. They don’t pick again for an hour, at least. Are you really that fascinated by who Buffalo selects in the 5th round?” she asked. But there I sat along with 45.7 million other…