No Longer Revered, Teachers are now Confronted and Chastised

My last day of teaching high school and coaching football was June 3, 1986. Due to declining enrollment of the school district where I was employed, my position was being eliminated. I didn’t know it at the time, but looking back, I think I escaped just before the Apocalypse. Back then, I never feared parental…

TRAIN WRECK! Why Millennials Hate Being Paid by the Hour

Q. What’s the simplest way to pay an employee? A. Wage per hour. Simply multiply the number of hours worked by the agreed upon hourly wage, subtract taxes, and presto –  a paycheck! Hourly compensation has been a staple of the free enterprise system since Rosie fastened her first rivet.  And like they always say,…

Why Your Teenager Must Have a Job this Summer

A close friend of my wife invited us to a celebration of her daughter’s high school graduation. Jenna’s a great kid who did very well in school and was involved in several extra-curricular activities. But at 18, she’s never had a real job.  She applied at several boutiques in the mall but never made it…

When Managing Millennials, Don’t Lower Your Expectations; Change Them

A customer service manager of a regional banking chain recently told me about a challenge her managers were having in getting young tellers to handle incoming calls when they were assigned phone duty. “It’s astounding how many will answer our business line by just saying ‘Hello’ or ‘Yo. Wat up? This is Monique.’ It’s almost…

Beyond a Paycheck: Motivating an Employee Who Doesn't Need the Money

If you woke up today and discovered that you had won millions in last evening’s lottery drawing, would you still work? Always a great conversation starter, the number of Americans responding ‘yes’ has declined from over 80% in 1955 to 66% in recent years according to Psychology Today. So what happens when there are people…

The Best Way to Retain Employees is to Ask, "What Would Make You Leave?"

Michele Klein, HR Manager for Fidelity Exploration and Production (a large player in the booming oil and gas industry) was doing an exit interview with an engineer who was leaving to take a similar job with a competitor. As her final question, she asked, “If we had known that you were thinking about leaving several…

Potholes or Smooth Streets? Your Culture Hinges on Your Perspective

It made for a dreadful commute. The crater-like potholes dotting the main thoroughfare near my office were wreaking havoc on my car’s alignment. I wasn’t the only unhappy camper. The city was inundated with complaints from angry neighbors and shopkeepers who demanded repairs. Finally, a road-crew was sent to fill the gaping cavities and restore drivability…