Actually, I didn’t almost lose my ass. I nearly lost two. You see, my wife and I raise donkeys. Having a donkey wasn’t my idea. I never wanted to own a donkey. But my wife, Lori, pleaded with me to get one. I fought back and stood my ground. “We’re not raising any farm animals…
Just about every company I’ve worked with over the past twenty years has a list of core values that is proudly displayed on a handsome plaque in their corporate headquarters and visible to all on their company website. But if you were to ask the custodian, a delivery driver, or the receptionist that works for…
Businesses and brands that are replacing service workers with technology are discovering that this strategy is creating as many problems as it’s solving. Robots (the broad term I’ll use to describe digital kiosks and various other mechanical systems) are diligent, and they don’t call in sick. They won’t cheat you. They won’t ask for a…
Ten years ago, I visited a college campus in Denver, stood in a high traffic area, and held up a sign saying, DO YOU DESERVE A JOB AFTER YOU GRADUATE? WHAT SALARY ARE YOU ENTITLED TO? At that time, employee entitlement was the biggest challenge among the business owners, leaders, and managers with…
Ask most people under 40 to define the America Dream and you’ll likely hear them mention owning their own business and/or being their own boss. If you dig deeper and ask why so many young people want to pursue entrepreneurship, surprisingly, the first response won’t always be about making more money; in fact, it seldom…
It’s not what you say about your culture, it’s what your employees say that determines your application flow. Today, workers are skeptical about false promises and claims made by employers. You need to leverage the positive feedback from your best workers if you want to attract the best and the brightest to your business.
The global health pandemic has completely upended the world of work. With social distancing restrictions and other health measures in place, many companies have either shifted to hybrid workplaces or completely transitioned to remote working models. Covid has forever changed the workplace culture, pushed digital skills to the forefront, and paved a clear path for…
What we call “labor” today bears little resemblance to its meaning of yesteryear. In fact, during the late 1800’s, one of our nation’s darkest labor periods at the height of the Industrial Revolution, the average American worked 12-hour days and often 7 days per week in order to eke out a basic living. Few other…
Back in 2013 I posted a YouTube video explaining why millennials (teen and young adult workers) hated being paid by the hour. With more than 350K views and a lot of controversial comments, it became apparent that I had struck the nerve that often separates employers and employees. But business owners wanted more – they needed…
Your hiring process has always been a two-way street. While you’re evaluating candidates, they’re evaluating your culture. From the moment you contact candidates through the assessments, interviews, background checks, and job offer, you have an opportunity to demonstrate how your company values and treats its employees. To establish and/or maintain a reputation as a great…