Q. What do professional dancers, actors, musicians, and athletes have in common? A. According to the Bureau of Labor Statistics, they’re all in the top 6 of the 15 dream jobs that our nation’s youth aspire to have one day. What jobs didn’t make the list? Roofer, custodian, auto mechanic, welder, truck driver, short order…
When I hear the word family, beyond the mental images of my own, I can’t help but think of the Cleavers, the Bradys, the Cunninghams, and the Huxtables. Growing up, I probably spent as much time hanging out with those families as I did my own. Television families of the 60’s, 70’s and early 80’s…
On the days Josh Drean is not in class listening to a lecture in his graduate program at Harvard, he’s in a school gymnasium giving one to hundreds of teenagers. Only to his youthful audience, it doesn’t sound like a lecture. That’s because Josh is a hip, cool, relevant youth speaker who breakdances and beatboxes as he…
Walking through Denver International Airport on my way to Nashville last week, it wasn’t difficult to pick out the Southwest gates from those of all the other airlines. They were the only ones that looked like …well, like it’s late October. That’s because Southwest Airlines takes fun very seriously. They know if they promote a…
I went camping with my wife in the Colorado Rockies over the weekend. The campground was clean and pristine, particularly the public outhouses. Anyone who’s frequented campgrounds that have no running water knows how disgusting the restrooms generally are. The sign that hangs above the toilets in the two gender-neutral stalls reveals the answer to…
Growing up, I saw a lot of ads on TV and in magazines for products that were compared to Brand X. Of course, there was no such thing as Brand X, so advertisers had the freedom to disparage it as if it were the competitor’s product, and then point out how theirs was clearly superior. Mature adults…
As the keynote speaker for more than a hundred franchise conventions and meetings over the past decade, I believe I’ve uncovered the #1 reason for the huge chasm between those franchisees who are getting wealthy and those who are barely hanging on. While the economy, geography, and increased competition are big factors in a franchisee’s success, they are out of their control. But even…
Not long ago I worked with a mid-sized manufacturing plant in St. Louis that had a remarkable record of attracting and keeping in-demand workers. Although the company offered competitive wages, their formula for employee retention did not include offering above-market compensation, perks, and benefits. When I asked Darrel, the plant manager, his secret for hanging on to his skilled machinists…
My new high-end coffee brewer drives me absolutely insane. It brews the absolute perfect cup of java – hot nectar of the gods – about every third day. The other two result in either an average tasting cup of convenience store coffee or an evil black muck that you wouldn’t throw down your kitchen drain for…
In this follow-up to my previous “Don’t Judge Me” blog, we explained why millennials (and for that matter, people of any age) really do want to be judged… as long as they are being judged favorably. (No one is offended when they’re told how good they look, right?) This post will take this topic deeper…